**Kindly note that this product has a processing lead time of 1 week
Last stock of the season available until stock lasts.
SHIPPING
Local:
We offer complimentary shipping nationwide on all orders R1200 and over.
All orders under R1200 carry a minimum shipping fee of R100.
To ensure that you receive your order as soon as possible, please supply us with all your details when prompted; your full name, street address, suburb, city / town, postal code, a contact number and email address.
We can unfortunately not guarantee a specific delivery day or time as this is dependant on the courier company, but we can issue you with a tracking number as soon as your parcel has been sent. Please email us to request your tracking number if needed.
Do we ship to Postnet?
We make use of a door-door courier. We require a physical address and therefore unfortunately do NOT make use of Postnet services or a PO Box.
International:
If you want to order a product to be shipped Internationally, you are welcome to place your order online with your address or you can email us at info@burgundycollective.com for any specific information.
**Please note, any costs due to customs will be for your own account
RETURNS / EXCHANGES
If you bought one of our products and are not completely satisfied with your purchase, please email us at info@burgundycollective.com with the reason, photos of the product and proof of purchase - within 14 days of receiving the product.In case of an exchange/return, we must be notified of the parcel's shipping/delivery details within the same 14 days. The item needs to be in its original unused condition and in the original undamaged packaging.
** Courier costs involved will be for your own account.
When we receive the item back, it will be inspected and we will use our discretion to determine if the above-stated conditions are met.Kindly note that non-faulty returns will be charged a 10% handling fee. You will have an option for store credit or a refund.
Return/exchange requests past 14 days cannot be accepted.
Please note: No returns/exchanges on sale items unless defective.
We do not cover the terms of sale for products purchased from third-party resellers except for warranty.
Please refer to our Guarantee Page for more information.